If you're experiencing issues when using KnightSwap's features, try these troubleshooting steps before raising a help desk ticket in our discord:
- Refresh the page then wait for 30 secs (especially if you see NaN on the page). Sometimes this will clear up the issue. Usually, after refreshing once or twice, the UI displays properly.
Using the support ticket system is the safest way to get support as it's a direct line to the team. Once you raise a ticket, please give the team some time to get to your request. During high volume periods, it may take up to 24 hours for a response.